Privacy Policy — TechNera Ltd

Last updated: May 2026

1. Who We Are

TechNera Ltd ("we", "us", "our") is a company registered in England and Wales. We are committed to protecting your privacy and handling your personal data responsibly.

For any questions about this policy, contact us at official@techneraltd.com.

2. What Data We Collect

We may collect and process the following personal data:

Contact information: Name, email address, phone number, and company name when you submit our contact form or email us.
Project details: Information about your project requirements, budget, and timeline that you share with us.
Usage data: Information about how you use our website, including pages visited, time spent, and referring URLs.
Technical data: IP address, browser type, device information, and operating system.

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and provide quotes
To deliver and manage our services
To improve our website and user experience
To comply with legal obligations
To send you relevant updates about our services (only with your consent)

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Consent: Where you have given us explicit consent to process your data (e.g., marketing communications).
Contract: Where processing is necessary for the performance of a contract with you.
Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services.

5. Data Sharing

We do not sell your personal data. We may share your data with:

Service providers who help us operate our business (e.g., hosting, email services)
Professional advisers (e.g., accountants, lawyers) where necessary
Law enforcement or regulatory bodies where required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for. Contact form submissions are retained for up to 24 months unless we enter into a business relationship, in which case data is retained for the duration of that relationship plus 6 years.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at official@techneraltd.com.

8. Cookies

Our website uses essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. If this changes in the future, we will update this policy and provide you with clear opt-in choices.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

TechNera Ltd
Email: official@techneraltd.com
London, United Kingdom